Adapt - Harit Nagpal - Review
Harit Nagpal has been the CEO of Tata Play over the last 13 years and spent four decades of his work experience in B2C segments with companies ranging from Vodafone, Marico, Pepsi and Lakme. He has tried to pick 10 case studies pertaining to B2C segments, created fictional leaders who drove their respective business entities, narrate unique problem statements in each of the case studies and finally an adaptive element that brought in a reliable solution. At the end of each business story there are ten checkpoints that Harit expects every reader to answer with earnestness, mostly in the binary yes or no responses. Let me touch upon the case studies that were interesting, the first one that captured my attention was the storyline of how a newly recruited CEO of a leading AC manufacturing unit in Malaysia, was initially in shock to know that their entity lagging behind at 4th place after having been pioneers in AC business for over a decade. The CEO breaks down the probl...